City of Toronto to cancel programs and close facilities as COVID-19 precaution

Posted on March 19, 2020

Based on recommendations from Toronto’s Medical Officer of Health, Dr. Eileen de Villa, to help slow the rate of COVID-19 infection in Toronto and protect vulnerable populations including seniors, people with compromised immune systems, and individuals experiencing homelessness, the City of Toronto is cancelling all programs and closing a number of its facilities.

Impacted programs and facilities:

  • City-operated March Break camps are cancelled
  • All licensed child care centres
  • Community and recreation centres, greenhouses and conservatories, arenas, pools, fitness centres, and ski hills are closed
  • Libraries are closed
  • City-operated museums and galleries are closed
  • Council and Committee meetings are suspended for the current meeting cycle
  • Public consultations are suspended
  • All event permits for City facilities, including civic centres, recreation facilities, and parks are cancelled (wedding ceremony permits for civic centre Wedding Chambers will be honoured)

Reimbursements for cancellations will be processed as soon as possible. The tentative date for services to resume is April 5, 2020.

Emergency and critical services continue unaffected:

  • Emergency response by Toronto Police, Fire Services, and Paramedic Services is not impacted
  • TTC service will continue to operate. The mass gathering recommendation announced today by the provincial government does not include public transit
  • Toronto Water operations continue, including drinking water, wastewater collection and treatment, and stormwater management
  • Garbage, recycling and organics collection continues
  • Shelters, respites, and drop-in centres continue to operate with measures already established
  • Long-term care homes continue to operate with strict visitor restrictions in place
  • Road, sidewalk, and bikeway operations and maintenance, including snow removal, continues
  • City Hall, Metro Hall, and civic centres will remain open.

Dr. de Villa is also strongly encouraging all residents and visitors to self-isolate for 14 days upon arriving in Toronto from any country, including the United States. Public Health Ontario’s guidelines for self-isolation are available online:

Any outstanding questions about service delivery and program impacts should be directed to 311. 311 is available 24/7 by phone:

  • 311 (within city limits)
  • 416-392-2489 (outside of city limits)
  • 416-338-0889 (TTY)

311 is also available via email at and on Twitter at Those contacting 311 should expect longer wait times.

More information on the COVID-19 situation in Toronto and the City response is available at Adding program and facility information to the webpage is underway.

TTC Notice – Rail Grinding on Roncesvalles Avenue

Posted on March 19, 2020

As part of its streetcar track maintenance program and state of good repair, the TTC will be conducting rail grinding along sections of its streetcar network that have developed some rail roughness. Starting March 19 at 9:00 pm through to 5:00 a.m. on March 20, a crew will be active on Roncesvalles Avenue between Marmaduke and Marion streets. Streetcars will be turning back at the Sunnyside Loop. Replacement bus service will operate between Dundas West Station and the Dufferin Gate Loop.

The work will improve the current condition of the rail surface, extend the life of the rail and provide a smoother streetcar operation through those areas. In both cases work will be contained to the streetcar track lanes and Toronto Police Services personnel will be on-site each night to assist with traffic flow at intersections and within the moving work zones. Nearby residents can expect to see the slow moving grinding machine and sparks.

March 2020