Council recently adopted a review (http://bit.ly/2o1r0Rj) of how the City locates homeless shelters making it clear that the conversation about homelessness services has to change. To do that, homeless shelters—programs, service delivery models, and building designs—all need to be transformed. This is underway now to emphasize that services exist to support clients to move to permanent housing as quickly as possible and with supports to assist them to keep their homes.
Understanding that language and names are powerful signals of the transformative changes being proposed through the new service model, Council also suggested staff consider new names for the service.
The City is seeking the input of Toronto residents in this process. Your input will help inform an external consultant’s recommendations regarding a possible new name for the homelessness services system, including shelters, to better reflect the positive roles that these play in communities and in the lives of our most vulnerable residents.
The survey takes only a few minutes to complete and is open until 12 December, 2017. You can access it here: http://bit.ly/2z9o6j7