Information on City’s Snow Clearing Services

The City’s Levels of Winter Maintenance Service Highlights

Road Category When does the City start plowing? How many hours after the snow stops falling will it take to clear?
Expressways 2.5 cm to 5.0 cm 2-3 hours
Arterial roads and streetcar routes 5.0 cm 6-8 hours
Collector roads, bus routes and local streets with Hills 5.0 cm – 8.0 cm 8-10 hours
All other local streets 8.0 cm 14-16 hours

Business and property owners are responsible for ensuring that all ice and snow is cleared on sidewalks, driveways, parking spaces, steps, ramps and landings within 12 hours of snowfall to provide safe access for people and vehicles. Clearing the ice and snow from the sidewalk in front of your home or business will make it safer for everyone. Failure to do so can result in fines. Please contact 311 to report property owner who did not clear their sidewalk.

If you are a senior or disabled resident of Toronto, the City will clear snow from the sidewalk in front of your home. The service does not include driveways or walkways leading to homes. All participants in the program must renew annually to continue to receive the service. 

If you have friends, neighbours or relatives who are seniors (65 years of age +) and are in need of aid for snow removal please contact 311 (or call Councillor Perks office 416 392 7919 or email: councillor_perks@toronto.ca) for options.