ML&S has developed a Good Neighbour Guide for operators of bars, restaurants and nightclubs. The Good Neighbour Guide outlines mandatory requirements and “good will” measures that can be taken to help the bar and restaurant industry comply with regulations and operate in harmony with its neighbours, particularly residential neighbours.
There are many areas in the city where neighbourhoods are not only residential, but also have a very vibrant nightlife. The bar and restaurant industry is an important part of our city and needs to operate in harmony with its neighbours, which can be challenging.
The guide was developed by the City of Toronto, in partnership with ORHMA, TABIA, AGCO and Toronto Police Service.
If residents are disturbed by noise from an outdoor patio, they should make the owner or property manager aware of the issue, or contact 311. Municipal Licensing and Standards investigates all noise complaints and takes appropriate action regarding noise violations. This can include educating the owners and laying charges, where appropriate.